We’d be glad to hear from you

Farmers, agronomists, partner groups, developers, and investors across Africa and Asia. Reach out for help, product questions, to work together, or anything else. We read and reply to every message.

Customer Support Product Questions Partnership Inquiries

Contact Pathways

Choose the best starting point

Whether you need support, want to learn more about the platform, or would like to explore working together, we’ll route your message to the right place.

Support

Customer support

Contact us for product help, support requests, usage questions, or technical issues.

  • Platform questions and troubleshooting
  • Account or access issues
  • Documentation and usage guidance
Products

Product inquiries

Reach out to learn what our products do, what they cover today, and where they fit best for you.

  • Questions about Field State and FieldGuide
  • What the products do today
  • How they could work for you
Partnerships

Work together

Talk with us about working together. We work with research groups, farm bodies, NGOs, and commercial teams.

  • Research and group projects
  • Field pilots and trials
  • Building and long-term work together

Get In Touch

Email or WhatsApp us directly

We've kept this simple, no forms to fill in. Send us an email or a WhatsApp message and we'll get back to you. Include the product or page your question is about so we can route it quickly.

Office

Where we work from

Fildra Technologies Limited (菲德拉科技有限公司)
臺中市西屯區逢甲路301巷22弄24號1樓
Taichung, Taiwan
Unified Business Number: 62245655

FildraAI is a service operated by Fildra Technologies Limited, a company registered in Taiwan.

Hours

When we're reachable

Email and WhatsApp are open 24/7, response times will vary depending on where in the world we are when the message arrives. We aim to reply within a working day.

Follow Us

Stay in the loop

We share field reports, product updates, and short videos from real farms here.